Effective Date: 1 January 2025 · Last Updated: 1 January 2025
Britatlas DMC Ltd ("we", "our", "us") is a luxury destination management company registered in the United Kingdom. Our registered office is at 71-75 Shelton Street, London WC2H 9JQ, United Kingdom. We act as a data controller under UK GDPR for any personal information you share with us.
We collect information you provide directly to us — such as your name, agency name, email address, phone number, country of operation and any details you share in your enquiry or brief. We also collect technical data (IP address, browser type, device information) when you visit our website, via cookies and server logs.
We use your personal data to respond to enquiries, prepare tailored proposals, manage bookings, communicate regarding services, and maintain our business relationship. We may also use aggregated, anonymised data for analytics and to improve our services. We do not sell your personal data.
Under UK GDPR, we process personal data on the basis of: (a) contract — where necessary to perform our services; (b) legitimate interest — to manage our business and respond to enquiries; (c) consent — where you have opted in to marketing communications; and (d) legal obligation — where required by law.
We share personal data only with trusted suppliers (hotels, transport providers, restaurants) when necessary to deliver your client's itinerary. All suppliers are contractually bound to handle data securely. We do not share data with unrelated third parties for marketing purposes.
We retain personal data for as long as necessary to fulfil the purposes for which it was collected — typically the duration of our business relationship plus six years, in line with UK tax and company law requirements. You may request deletion at any time.
As we serve travel agencies in 60+ countries, your data may occasionally be transferred outside the UK. When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms approved under UK GDPR.
You have the right to access, correct, delete or restrict processing of your personal data. You also have the right to object to processing, request data portability, and withdraw consent. To exercise any of these rights, contact us at info@britatlas.com.
Our website uses essential cookies to ensure proper function. We do not use third-party tracking or advertising cookies. You may disable cookies in your browser settings, though this may affect site performance.
If you have questions about this Privacy Policy or how we handle your data, please contact us at info@britatlas.com or write to us at 71-75 Shelton Street, London WC2H 9JQ, United Kingdom.
Britatlas DMC Ltd · 71-75 Shelton Street, London WC2H 9JQ · United Kingdom
info@britatlas.com